Spa Attendant

Job title: Spa Attendant - Female Public Area Attendant
Employer:  Sheraton Grand Hotel
Location: Dubai

Duties
• Set up and close down the spa as per the brand standards set down by Shine Spa and Hotel, using relevant checklists.
• Carry out a regular walk through of the entire spa to ensure cleanliness, working facilities, adequate stock levels of guest amenities and linens, removal of dirty linen, candles lit and checking flower displays.
• Ensure client lockers are turned around quickly with the appropriate amenities and presentation.
• Removal of dirty linen from the spa without disturbing the client experience, delivering it to the relevant housekeeping area.
• Maintain the cleanliness and adequate stocking of the therapist preparation areas.
• Liaise with relevant F&B outlets to receive refreshments for the spa ready for opening and refreshing throughout the day.
• Aid therapists in setting up for treatments and clearing away after.
• Courtesy to guests at all times offering assistance where required.
• Maintain a good knowledge of treatments and services offered in the spa to assist with guest enquiries.
• Attend to guests in both the relaxation and waiting areas ensuring that they are comfortable as well as offering refreshments.
• Support reception by taking guests’ shoes and guiding to changing rooms, as well as pointing out the location of heat experiences and relaxation areas and explaining their use.


REQUIREMENTS

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
• Must be able to assist guests with inquiries
• Must be able to speak and write in English
• Must be able to speak and write in a language any other than English


QUALIFICATION STANDARDS
We do expect that you do have the experiences/ behaviors below. You:
• Previous experience in 5 star international business hotel in the UAE
• Totally embrace the philosophy of guest and customer service and owns the guests;
• Identify yourself with the hotel’s brand and operating philosophy;
• Possess a warm and friendly demeanor;
• Strive to achieve satisfaction and delight of our customers;
• Are detail oriented;
• Thrive on pride of work and its product;
• Play as a team to achieve common goals;
• Have immaculate personal presentation e.g. grooming and conversational ability;
• Demonstrate self-confidence, energy and enthusiasm;
• Have a strong ability to learn skills, retain and demonstrate learning;
• Uphold ethical business practices.

How to Apply
Please Apply Online