Laundry Valet

Job Title: Laundry Valet
Employer: Sheraton Grand Hotel
Location: Dubai

ESSENTIAL FUNCTIONS
- Picks up the call for laundry pick-up / delivery using specified terminology and gathers all the required information in a polite and unhurried way.
- Records all the pick-up / delivery details in the call registery per the specific format.
- Enters the guest room after following all the requisite steps as per Sheraton brand standards.
- Picks –up / delivers the garments from the guest following all the specified steps, hence providing memorable experience to the guest.
- Records all the pick-ups / deliveries personnaly assessed properly in the valet movement sheet.
- Keeps the pigeon holes in a neat and organized way at all times.
- Hands over the status of laundry from all guest rooms to the next shift accurately.


SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
- Able to work under pressure
- Excellent leadership and interpersonal and communication skills.
- Flexibility to respond to a range of different work situations

REQUIREMENTS

QUALIFICATION STANDARDS
Previous experience in the same position in a large 5 star business international hotel chain;
We expect that you do have the experiences/ behaviors below. You:
Have the ability to effectively communicate with other departments;
Embrace and value operational guidelines and brand standards;
Possess superior analytical skills;
Have the ability to plan and prioritize in order to achieve deadlines;
Have the awareness of maximizing the returns to all stakeholders;
Are adaptable to the ideas of different cultures, settings and situations;
Enjoy working in a team setting;
Do build lasting relationships with internal and external customers;
Have immaculate personal presentation e.g. grooming and conversational ability;
Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;
Have knowledge of hotel computer systems and other IT related applications;
Uphold ethical business practices.

How to Apply:
Please apply Online