Spa Attendant

Job Title: Spa Attendant
Employer: JW Marriott Marquis Hotel
Location: Dubai

Qualifications

Job Summary

Ensuring the Spa & club is clean and tidy at all times with enough guests supplies
Scope
A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports -none
Titles of Direct Reports – NA

Candidate Profile
Experience:
Minimum 2years of experience in hospitality industry preferable in spa field
Skills and Knowledge
Good oral and written communication skills in English
Able to get on well with people from many different backgrounds
Able to work under pressure at times
Ability to be versatile
Able to do shift work
Well presented
Clear speech
Must be able to do hard physical work
Good general health
Ability to carry weights
Energetic
Self-motivated - able to work on their own
Basic Health and Fitness Knowledge
Basic knowledge of Exercise executions
Basic Knowledge in Aerobics
Ability to operate and maintain Exercise Machines and equipment’s

Main Duties

To ensure that you are always courteous and friendly to guests, attentive to their needs, handle problems in a professional manner and are conscious of the importance of safety.
To welcome prospective members in a professional and courteous manner, providing them with a full explanation of the gym’s facilities, equipment, services and to promote and sell memberships.
To promote & sell nutritional products and maximizing revenue.
To be responsible for the cleanliness and hygiene of all areas of club as laid down in the ‘Daily Cleaning Schedule’ to include:
     *   The daily pre-opening / closing cleaning maintenance program.
     *   Daily routine cleaning maintenance checklist.
To liaise with the Spa & Recreation Manager/supervisor in the daily maintenance of the Spa Pools, Plunge Pool, Sauna’s and Steam rooms.
To inform the Recreation Supervisor on a daily basis of any faults, defects or maintenance requirements.
To ensure the careful handling of all cleaning materials, chemicals and machinery and to follow the necessary safety precautions to safeguard the risk of injury to oneself and to guests.
To maintain and to take care of all cleaning equipment, and to keep an inventory of all cleaning materials and stocks.

How to Apply:

Please Apply Online

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Assistant Front Desk Manager - Rooms Control

Job Title:.Assistant Front Desk Manager - Rooms Control
Employer: JW Marriott Marquis Hotel Dubai
Location: Dubai

Qualifications

JOB SUMMARY
Manage all front desk operations and ensure that all front desk associates adhere to policies, procedures, regulations and standards presented by hotel management. Ensuring that front desk operation runs smoothly in a professional manner at all times. Perform all front desk related responsibilities and duties when assigned or required. Perform duty manager related responsibilities and duties when assigned or required. Ensure all front desk agents have a clear expectations set to prioritize their responsibilities. Serve as BSA Champion for the Front Office Department. Ensure appropriate and adequate training of all front desk associates and supervisors including all on-the-job, off-the-job and 15min training

SCOPE:
A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports - 6
Titles of Direct Reports – Assistant Night Manager/ Assistant Front Desk Manager
CANDIDATE PROFILE
Experience:
Adequate experience in a similar supervisory position within front office department minimum 3 years within high volume 4 or 5 star hotel.
Skills and Knowledge
Strong Communication skills (verbal, listening, writing)
Team player,  pro-active and reliable
Innovative
Problem Solving and Complain Handling
Development, Coaching and Training skills
Multi-Tasking
Strong organizational and time management skills
Opera/Marsha/IMS/Guestware/Microsoft office and other systems knowledge
Education or Certification
Good level of English essential

CORE WORK ACTIVITIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
Be a role model for the team and mentor of Assist Front Desk Managers. Must remain deeply engaged with the team to ensure associates and taken care of and improvement in associate engagement scores
Actively part in training and development of the entire team specially the Front desk and night
Play close attention to manning levels and assist FOM in recruitment process
Keep close watch on customer service and check in and check out scores on guest voice. Train, coach the team based on their performance in guest voice

How to Apply:

Please Apply Online

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Assistant Manager - Loss Prevention

Job Title: Assistant Manager - Loss Prevention
Employer: Dubai Marriott Harbour Hotel & Suites
Location: Dubai

Qualifications

Job Summary

     Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all reports/documents; release information only to authorized individuals. Provide proper paperwork to employees requiring outside medical treatment. Type, proofread, and copy security reports. Assist management in training, and motivating; serve as a role model. Assign and ensure work tasks are completed on time.

     Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure quality assurance expectations and standards. Move up and down stairs/ramps. In addition some states may have additional licensing/registration requirements to be considered for this position. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

How to Apply:

Please Apply Online

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