Job title: Bell Captain
Employer: Sheraton Grand Hotel
Location: Dubai


ESSENTIAL FUNCTIONS

- Ensure that the bellmen delivers a warm arrival experience (Welcome module) to the guest as per the Sheraton Brand Standard.
- Ensure that bellmen follows the 5:10 rule at all time.
- Ensure that bellmen deliver the luggage to the room within 10 minutes upon arrival and brings down within 10 minutes upon departure.
- Ensure that luggage storage and inventory security measures are met at all time.
- Responsible for training new members of the bell team in accordance with Sheraton Brand Standards and all relevant SOPs.
- Coordinate daily activities of bellman including completion of Bellman Daily Checklist, organization of bag storage area, porterage, group arrival/departure information, cart maintenance.
- Responsible for coordinating bellman positioning in the lobby and at Front Desk/ Elevator bays.

How to Apply:
Please Apply Online

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