Spa Receptionist

Job title: Spa Receptionist
Employer: JW Marriott Marquis Hotel
Location: Dubai

JOB SUMMARY                                                                                                            
Be responsible for access control, daily sales and guests needs i.e. locker keys, towel and bookings. Update all reports and databases as needed.

CANDIDATE PROFILE
Experience:
Minimum 2 years of experience as a receptionists, preferably in spa
Skills and Knowledge
Good oral and written communication skills in English
Able to get on well with people from many different backgrounds
Able to work under pressure at times
Ability to be versatile
Able to do shift work
Computer literate (intermediate)
Basic mathematical skills
Conflict handling
Well presented
Clear speech
Good general health
Energetic
Self motivated - able to work on their own
Education or Certification
Min. 21 years of age
Minimum HSLC and any other specialization
To have worked in hotels before as receptionist.
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
Balanced Scorecard Results:  Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.

Essential Functions
To ensure that you are always courteous and friendly to guests, attentive to their needs, handle problems in a professional manner and are conscious of the importance of safety.
To be responsible for the cleanliness of all areas within and around the Reception area including the juice bar.
To welcome prospective members in a professional and courteous manner, providing them with a full explanation and orientation of the Club’s facilities, services and to promote and sell memberships.
To be responsible for the control and handling of all telephone enquiries in a professional and competent manner according to the “Reception Daily Operating Procedures”.

How to apply:
Please Apply Online