Middle East Jobs

CID Associate Career Vacancy at TRYP by Wyndham Dubai

Job title: CID Associate

Employer: TRYP by Wyndham Dubai

What will you be doing as CID Associate?

The CID associate operates the CID System assuring that all guest details are properly maintained and updated in the CID System in terms of Check-in – Check-out – Room moves, The CID associate will also operates the telephone switchboard station in order to answer telephone calls and process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advice guest of any messages (e.g. voicemail, e-mail, faxes) received for them and send to room, if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellman, housekeeping, engineering) and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.

Qualifications
What are we looking for?

Someone who is willing to share freely knowledge, information, ideas and experience to assist others
Has strong attention to details
Young and dynamic
Good English and Arabic communication skills
Previous experience in a similar role within a hotel environment

How to Apply:

Please Apply Online

Engineering Admin Clerk Job Vacancy at Ramada Hotel & Suites Sharjah, UAE

Job Title: Engineering Admin Clerk

Employer: Ramada Hotel & Suites Sharjah, UAE

Location: Sharjah

Job Description

This position performs clerical work, maintains administrative and financial records by performing the following responsibilities.

Responsibilities:

Assist in preparing duty roster and send to HR every week
Prepare timesheet every month and submit to payroll supervisor
Prepare set up and maintain paper and electronic filing systems for records, correspondence, and other material
Make copies of correspondence and other printed materials
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Contributes to team effort by accomplishing related results as needed
Prepares reports by collecting information
Coordinate for trainings and meetings
Establish work procedures and schedules, and assist in keeping track of the daily work of staff
Contribute to committee and team work
Coordinate in ordering and maintaining stationery and equipment supplies
Prepare and check mails
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
Process invoices, reports and other documents
Sort, and distribute incoming correspondence, including faxes and emails within team
Assist in preparing agenda and make arrangements for the team
To integrally coordinate daily with team members
To manage incoming and outgoing documents
In Charge on office/dept. expense claim processing, passport and leave request processing
Take and type minutes of meetings
Set up and maintain filing systems
Performs other related duties as assigned
Ensure the quality of all work completed by both employees and external contracted staff adheres to the standards of good engineering practice
Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of guests and that any requests for service are handled in a courteous and efficient fashion.
You may be asked to accomplish what is requested by the Chief Engineer.

Qualifications
· Must have minimum 2 years related experience

· Good command of English plus good Interpersonal and customer service skills

· Ability to handle multi tasks and to think beyond the immediate perceived requirement of the guests

How to Apply:
Please apply Online

Engineering Storekeeper Job Vacancy at Ramada Hotel & Suites Sharjah, UAE

Job title: Engineering Storekeeper

Employer: Ramada Hotel & Suites Sharjah, UAE

Location: Sharjah
.

Responsibilities:

· To maintain the stores in a proper way and allocate the materials on the designated area.

· To maintain all records such as Purchase request copy, LPO, DO, Invoices and material inventory.

· To ensure all spare parts and materials are available in the store (To maintain minimum quantity of all consumable materials).

· Raise the Purchase Request as per the requirement.

· Follow up with Purchase department for LPO and update the status to Maintenance Manager.

· Follow up with the supplier to the material delivery.

· Update to Chief Engineer/Duty supervisor on daily basis for the details of received materials, enable them to schedule the works.

· To handle the control room and duty maintenance mobile during the busy periods.

· To take the daily reading of utility meters during the busy period.

· To attend guest call and any other engineering related call after his regular works at the store.

· Issue material as requested by team with proper record and documentation.

Qualifications
· Must have minimum 2 years related experience

· Good command of English plus good Interpersonal and customer service skills

· Ability to handle multi tasks and to think beyond the immediate perceived requirement of the guests

How to Apply:

Please Apply Online

Engineering Supervisor Job Vacancy at Ramada Hotel & Suites Sharjah,

Job title: Engineering Supervisor

Employer: Ramada Hotel & Suites Sharjah, UAE

Location: Sharjah

Job Description

Engineering Supervisor is the position to operate day to day maintenance call receive from Front office, housekeeping, management team or some another sources. This position is responsible for maintain day to day operation records as well as review summary of Maintenance call in coordination with Chief engineer. Frequently review and test run for all engineering issues according to safe professional engineering principle.

Responsibilities:

· To attend day to day maintenance call request directly from Guest, Housekeeping, front office and other sources

· Prepare maintenance Requisition form for technician and distribute call accordingly

· Post daily maintenance call to System for proper records

· Review all call after completion by team member

· Daily utility Reading of Water and Electricity

· Maintain engineering tools and accessories in Safety manner

· Operating and monitor BMS System for public area and mechanical equipment like chill water pumps, FCU units, Lighting units, Heat exchanger, etc.

· Coordinate with Housekeeping for Inspection of vacant room accordingly attend for any major and important work with technician in the parallel control with existing staff

· All necessary and major replacement or repair of the property system shall be recorded

· Control Mini store by receiving and issuing consumable items to team member

· To maintain swimming pool water, dosing system and gym equipment according to the standard of local and 3rd party authorities

· Regular inspection of swimming pool, Gym Sauna and to follow frequent service with service chart

· Contribute to guest satisfaction standard by ensuring that technical support services quickly address. Ensuring first safely meaning and comfort of guest

· Ensure the quality of all completed by both employers and external contracted staff adheres to the standard of good engineering practice

· Study for consumable spare parts rectification and want on repair instead of replacement with in limitation for saving and safety consideration

Qualifications
· Must have minimum 2 years related experience

· Good command of English plus good Interpersonal and customer service skills

· Ability to handle multi tasks and to think beyond the immediate perceived requirement of the guests

How to Apply:

Please Apply Online

Sales Manager Corporate Job Vacancy at Ramada Hotel & Suites Sharjah

Job title: Sales Manager Corporate (Sharjah Market)

Employer: Ramada Hotel & Suites Sharjah, UAE

Location: Sharjah

Key Job Responsibilities:

•Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
•Work with Sales team to create and implement a sales plan addressing revenue, customers’ needs and the market.
•Analyze market information by using sales systems and implement strategy to achieve property's financial room and catering goals.
•Review sales and catering guest satisfaction results to identify areas of improvement.
•Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely and complete information.
•Compile and/or direct the preparation of actively participate and complete the preparation of the annual Sales & Marketing plans, quarterly updates and the annual Budget.
•Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
•Develop and manage relationships with key stakeholders, both internal and external.
•Attend customer events, trade shows and sales missions to maintain, build or develop key relationships customers.

Qualifications
Have an ability to interact professionally and effectively through verbal and written communication
Excellent skills in time management, coordination, and meeting close deadlines, organization.
Effective multi-tasking and the ability to prioritize.
Excellent presentation and public speaking skills; ability to proactively identify appropriate opportunities and to share those messages with various constituent groups.
Ability to adhere to the highest standards of ethical conduct and integrity.
Ability to adhere to absolute discretion and confidentiality regarding sensitive information.
Well organized, detail-oriented, assertive and willing to take ownership of responsibilities with a high degree of positive energy and drive, and a determination to succeed.
A degree or post-graduate degree in Management or Sales & Marketing or Hospitality Management.
Hotel industry experience gained from the Sharjah market is required.
Expertise in handling corporate segments.
Excellent in communication skills both written and verbal

How to Apply:
Please Apply Online

Jobs at Ramada Plaza Jumeirah Beach, UAE - Waiter/waitress

Job title: Waiter/waitress

Employer: Ramada Plaza Jumeirah Beach, UAE

Location: Dubai

Job Description:

The Waiter/Waitress is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.
Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.
Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glass work etc.
Have an extensive knowledge of the menu and other F&B outlets.
Serving in either conference rooms or F&B outlets if required.
Taking orders from the guests, explaining the menu and advising the guest on their decision making.
Liaising with management for advice if required.
Communicating with the kitchen about the orders and being very clear about special wishes of guests.
Consistently up sell of food and beverages and making guests aware of promotions.
If necessary preparing orders like drinks and preparing snacks, bread.
Serving at parties and reception if required.
Dealing with the payments and doing closure paperwork if required.
Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.
Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.
Responsible for cleaning tasks during and after service.
Making sure that all the guest areas look immaculate.
Attend departmental meetings if required.

Qualifications
Impeccable grooming
Genuine personality with a spirit to please demanding guests
Have an enthusiastic and positive personality
Must enjoy working within multicultural teams
Profound examples of organizational and English communication skills must be displayed
Profound knowledge of customer service and of all beverage products
Micros system knowledge is taken into consideration

How to Apply:
Please Apply Online

Bus Driver Employment Opportunity at Wyndham Dubai Marina

Job title: Bus Driver

Employer: Wyndham Dubai Marina, UAE

Location: Dubai

The Bus Driver
The Bus Driver is responsible for driving the hotel buses and van to and from the Associate accommodation to the hotel as well as providing guest pick up and drops according to scheduled bus/van trips and/or as needed for guests and associates. Accommodating guests and associates in an attentive, courteous and efficient manner. He/she is also responsible for assisting with luggage.

General Requirements

Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of associates and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag.
Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Qualifications
Our ideal candidate has:
Work experience in a similar position
Fluent English
Good customer service skills
A valid UAE driver's license for 30 seater bus
Not having any driving violations on record

How to Apply:

Please Apply Online