Middle East Jobs

Sales Manager Corporate Job Vacancy at Ramada Hotel & Suites Sharjah

Job title: Sales Manager Corporate (Sharjah Market)

Employer: Ramada Hotel & Suites Sharjah, UAE

Location: Sharjah

Key Job Responsibilities:

•Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
•Work with Sales team to create and implement a sales plan addressing revenue, customers’ needs and the market.
•Analyze market information by using sales systems and implement strategy to achieve property's financial room and catering goals.
•Review sales and catering guest satisfaction results to identify areas of improvement.
•Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely and complete information.
•Compile and/or direct the preparation of actively participate and complete the preparation of the annual Sales & Marketing plans, quarterly updates and the annual Budget.
•Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
•Develop and manage relationships with key stakeholders, both internal and external.
•Attend customer events, trade shows and sales missions to maintain, build or develop key relationships customers.

Qualifications
Have an ability to interact professionally and effectively through verbal and written communication
Excellent skills in time management, coordination, and meeting close deadlines, organization.
Effective multi-tasking and the ability to prioritize.
Excellent presentation and public speaking skills; ability to proactively identify appropriate opportunities and to share those messages with various constituent groups.
Ability to adhere to the highest standards of ethical conduct and integrity.
Ability to adhere to absolute discretion and confidentiality regarding sensitive information.
Well organized, detail-oriented, assertive and willing to take ownership of responsibilities with a high degree of positive energy and drive, and a determination to succeed.
A degree or post-graduate degree in Management or Sales & Marketing or Hospitality Management.
Hotel industry experience gained from the Sharjah market is required.
Expertise in handling corporate segments.
Excellent in communication skills both written and verbal

How to Apply:
Please Apply Online

Jobs at Ramada Plaza Jumeirah Beach, UAE - Waiter/waitress

Job title: Waiter/waitress

Employer: Ramada Plaza Jumeirah Beach, UAE

Location: Dubai

Job Description:

The Waiter/Waitress is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.
Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.
Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glass work etc.
Have an extensive knowledge of the menu and other F&B outlets.
Serving in either conference rooms or F&B outlets if required.
Taking orders from the guests, explaining the menu and advising the guest on their decision making.
Liaising with management for advice if required.
Communicating with the kitchen about the orders and being very clear about special wishes of guests.
Consistently up sell of food and beverages and making guests aware of promotions.
If necessary preparing orders like drinks and preparing snacks, bread.
Serving at parties and reception if required.
Dealing with the payments and doing closure paperwork if required.
Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.
Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.
Responsible for cleaning tasks during and after service.
Making sure that all the guest areas look immaculate.
Attend departmental meetings if required.

Qualifications
Impeccable grooming
Genuine personality with a spirit to please demanding guests
Have an enthusiastic and positive personality
Must enjoy working within multicultural teams
Profound examples of organizational and English communication skills must be displayed
Profound knowledge of customer service and of all beverage products
Micros system knowledge is taken into consideration

How to Apply:
Please Apply Online

Bus Driver Employment Opportunity at Wyndham Dubai Marina

Job title: Bus Driver

Employer: Wyndham Dubai Marina, UAE

Location: Dubai

The Bus Driver
The Bus Driver is responsible for driving the hotel buses and van to and from the Associate accommodation to the hotel as well as providing guest pick up and drops according to scheduled bus/van trips and/or as needed for guests and associates. Accommodating guests and associates in an attentive, courteous and efficient manner. He/she is also responsible for assisting with luggage.

General Requirements

Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of associates and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag.
Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Qualifications
Our ideal candidate has:
Work experience in a similar position
Fluent English
Good customer service skills
A valid UAE driver's license for 30 seater bus
Not having any driving violations on record

How to Apply:

Please Apply Online

Cluster Sales Manager Job at Wyndham Dubai Marina

Job title: Cluster Sales Manager - Leisure, MICE

Employer: Wyndham Dubai Marina & TRYP by Wyndham Dubai

Location: Dubai

Job Functions:
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
Meet or exceed set goals.
Operate the Sales Department within established sales expense budget.
Initiate and follow up on leads.
Maintain and participate in an active sales solicitation program.
Monitor production of all top accounts and evaluate trends within your market.
Regularly contact existing accounts based on the tracing frequencies of the account coverage requirements.
Meet or exceed sales solicitation call goals as assigned by the Cluster Assistant Director of Sales
Invite clients to the hotel for entertainment, lunches, tours and site inspections.
Assist in implementing special promotions relating to direct sales segments.
Assist in the preparation of required reports in a timely manner.
Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Meet and greet onsite contacts.
Develop networking opportunities through active participation in community and professional associations, activities and events.
Review meeting planner evaluations with the Cluster Assistant Director of Sales to ensure that issues receive follow-up.
Entertain clients.
Handle inquiries.
Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.
Prospect for new transient business. Track all transient leads (lost and turndown). Participate in transient, group and catering lead referral.
Develop and implement specific account marketing plans for appropriate accounts. Monitor production compliance.
Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients. Communication to be property defined may include newsletters, client receptions/recognition functions, etc.
Respond to customer inquiries and request for pricing
Maintain in-depth files on all accounts; via hard files and/or automated account management system
Assist in updating Brand national Transient database, if applicable. Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable.
Participate in trade shows, community & professional organizations to maintain high visibility.

Qualifications
Who are we looking for?

To be considered for this great opportunity it is essential that you have the following skills and attributes:
Passion for sales and for achieving targets and objectives
Progressive hotel sales experience handling MICE, Groups in Dubai required
College degree in similar field
Must have a valid UAE driver’s license
Must be skilled in Windows, company approved spread sheets and word processing
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative

How to Apply:
Please Apply Online

Cluster Reservations Agent Job Vacancy at Wyndham Dubai Marina and TRYP by Wyndham Dubai

Job title: Cluster Reservations Agent

Employer: Wyndham Dubai Marina and TRYP by Wyndham Dubai

Location: Dubai

Cluster Reservation Agent
This is a cluster role where the Associate is responsible for two properties.
Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
Answer guest inquiries about hotel services, facilities and hours of operation.
Book group room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.
Enter reservations into the computer according to standard operating procedures.
Communicate and work closely with the Sales Department and Front Office to build group blocks and enter group bookings.
Maintain availability calendar and communicate all relevant information to the Front Desk staff.
Maintain accurate files and reports.
Handle all special reservations, to include V.I.P. reservations, packages and discounts.
Monitor daily sales activity and alert front office team of sold out nights, group status and possible problem situations.
Post no-show revenue daily, if required at property.
Communicate availability to wholesalers.
Call for occupancy at area hotels.
File reservations and group contracts.
Review Reservations logbook and Guest Request log on a daily basis.
Send confirmations.
Process advance deposit/balance sheet.
Process brochure requests.
Assist with processing travel agent's pro-forma invoices and commissions as requested.

Qualifications
What we are looking for?

2 - 3 years experience on the same field
Good English communication skills ( Written and Verbal). Arabic language is a plus
Knowledgeable in OPERA System
Strong attention to details
Passionate and customer focused

How to Apply:
Please Apply Online

Telephone Operator Job Vacancy at TRYP by Wyndham Dubai

Job title: Telephone Operator

Employer: TRYP by Wyndham Dubai

Location: Dubai

What will you be doing as a TRYPtouch (Telephone Operator)?

As a TRYPtouch, you will be answering all incoming calls timely and according to the hotel’s telephone etiquette. You will be in charge of directing calls to guests, staff or other departments through the switch board. You will keep track of the wake-up calls and performs wake-up call services. You will be assisting guests with information about the services in the hotel and perform other duties as requested by your supervisor.

Qualifications
What are we looking for?
Someone who is willing to share freely knowledge, information, ideas and experience to assist others
Has strong attention to details
Good communication skills
Previous experience in a similar role.

How to Apply:
Please Apply Online

Jobs at TRYP by Wyndham Dubai - AC Technician/Generator

Job title: AC Technician/Generator

Employer: TRYP by Wyndham Dubai

Location: Dubai

What will you be doing as AC Technician/Generator?

You will be in charge of the performance routine inspections on a daily basis within the property and record the conditions of all equipment & machineries; and reports any substandard / breakdown and defect to maintenance engineer. You must ensure that Ensure that all air conditioning systems in the hotel are in smooth operation and high level maintenance at all times. You must be report to Engineering Management the daily work progress and trouble/break down updates, reports and completion.

Qualifications
What are we looking for?
Someone who is willing to share freely knowledge, information, ideas and experience to assist others
Has strong attention to details
Good communication skills
Previous experience in a similar role.

How to Apply:

Please Apply Online