Job title: Cluster Sales Manager - Leisure, MICE
Employer: Wyndham Dubai Marina & TRYP by Wyndham Dubai
Location: Dubai
Job Functions:
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
Meet or exceed set goals.
Operate the Sales Department within established sales expense budget.
Initiate and follow up on leads.
Maintain and participate in an active sales solicitation program.
Monitor production of all top accounts and evaluate trends within your market.
Regularly contact existing accounts based on the tracing frequencies of the account coverage requirements.
Meet or exceed sales solicitation call goals as assigned by the Cluster Assistant Director of Sales
Invite clients to the hotel for entertainment, lunches, tours and site inspections.
Assist in implementing special promotions relating to direct sales segments.
Assist in the preparation of required reports in a timely manner.
Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Meet and greet onsite contacts.
Develop networking opportunities through active participation in community and professional associations, activities and events.
Review meeting planner evaluations with the Cluster Assistant Director of Sales to ensure that issues receive follow-up.
Entertain clients.
Handle inquiries.
Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.
Prospect for new transient business. Track all transient leads (lost and turndown). Participate in transient, group and catering lead referral.
Develop and implement specific account marketing plans for appropriate accounts. Monitor production compliance.
Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients. Communication to be property defined may include newsletters, client receptions/recognition functions, etc.
Respond to customer inquiries and request for pricing
Maintain in-depth files on all accounts; via hard files and/or automated account management system
Assist in updating Brand national Transient database, if applicable. Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable.
Participate in trade shows, community & professional organizations to maintain high visibility.
Qualifications
Who are we looking for?
To be considered for this great opportunity it is essential that you have the following skills and attributes:
Passion for sales and for achieving targets and objectives
Progressive hotel sales experience handling MICE, Groups in Dubai required
College degree in similar field
Must have a valid UAE driver’s license
Must be skilled in Windows, company approved spread sheets and word processing
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
How to Apply:
Please Apply
Online